Politik om beskyttelse af persondata

The team at Naturecan.dk understands the importance of trust and we ensure that our website operates in accordance with the rules and that we are transparent about the information we collect and the purposes for which we use it. The following information explains what data we collect and why we need it to improve your experience when shopping at Naturecan.

Visitors to our website

When you visit www.naturecan.dk, we use a well-known external service called Google Analytics, which collects standard login information and information about our customers' interaction on our website. This gives us information about how often the website is clicked, where our customers are located and how they found us. All this information is anonymous and we use it to identify behavioral patterns in connection with clicks on our website and, based on this, improve our customers' shopping experience. Cookies are used for this purpose. You can find out more about our cookie policy here .

The only personal information that we use is that which you give us directly. This includes e.g. your name and email address if you have signed up for our newsletter, or your delivery address, which you have specified at checkout.

Newsletter subscription

In order to send you news and offers, we ask for your e-mail address and your name. We do not share this information with other organizations or companies. We use an external service, MailChimp, to send you our newsletters. We use statistical methods to analyze open and click rates using standard technologies to improve our newsletters.

You can get more information about how Mailchimp handles data in MailChimp's privacy policy . You can of course unsubscribe from our newsletter at any time by clicking on the "unsubscribe" link at the bottom of each email. You can also contact us at support-dk@naturecan.com and request that your email address be deleted.

Currencies

Currency and currency conversion

When you visit our site, you (the visitor) agree that third parties may access your IP address to determine your location in order to display the correct currency. You also accept that the currency is stored in your visitor cookie in your browser (a temporary cookie that is automatically deleted when you close the browser). We do this so that while you are on our site, you are always shown your (the visitor's) local currency.

Write a review

When you submit a product review on our site, we use another third party that specializes in reviews. This ensures that reviews are processed in a consistent manner and that the collected anonymous data, e.g. how many people have given a 4-star rating can be used by other web services for marketing purposes and to filter reviews.

You can choose to write your name in the review or write an anonymous review. You can see the data protection policy here and the privacy policy here.

Links from our website to other websites

The Privacy Policy applies only to our website and not to other websites that you may access through links on our website. Questions regarding the privacy policies of these websites should be directed to the websites themselves. We do everything we can when we validate links on our site and that the links are of good quality. If you experience any problems when we link to other websites, please let us know.

Your access to your personal information

You have the right to contact us at any time to find out what personal information we hold about you. You can do this by simply sending us an e-mail at support-dk@naturecan.com and requesting information about your information. This information may be stored in a non-user-friendly format, so it may take some time before we can send you the information in an easy-to-read format.

Information we collect at checkout

When you purchase a product on our website, we need to collect information in order to process the payment. We also use your shipping information so we can ship your order to you. We ask you to provide your phone number, but it is voluntary and we only use it to give you updates about your order.

Social Media

We also use social media to share information and promote our products. We use traditional social media platforms to do this, and therefore the privacy policies of those platforms are determined by the provider and not by us.

Changes to our privacy policy

We change our privacy policy frequently to ensure that information is clear and up-to-date. Our privacy policy was last changed on May 1, 2019.

Klarna

In order to offer you Klarna's payment options, we share certain aspects of your personal information, such as contact and order information, with Klarna so that Klarna can assess whether you are eligible for Klarna's payment options and tailor the payment options to you.

You can find general information about Klarna here . Your personal information will be processed in accordance with applicable data protection laws and in accordance with the information in Klarna's privacy policy .