Refusionspolitik
We always want you to be very satisfied with your orders from Naturecan.
If you have problems with your order, please contact us so we can help you.
WHICH PRODUCTS CAN BE RETURNED?
Unwanted items - we offer an "unreserved" 14-day guarantee for all items returned unused and in original condition and packaging.
Damaged items - all damaged products must be submitted within 5 days of receipt for a full refund or replacement.
HOW DO I RETURN A PRODUCT?
Contact our customer service and we will inform you about the next steps.
Our returns address may be different for some items, so please contact us before sending an item back to us.
DO RETURNS COST ANYTHING?
You are responsible for any return shipping costs if the item is not damaged.
Damaged goods will be returned free of charge and you will be informed of this once you have contacted us.
HOW FAST WILL I RECEIVE MY REFUND?
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed and a credit will automatically be transferred to the original payment method within 3-5 business days.
Your refund will be processed and you will automatically receive a credit to the payment method you used within 3-5 business days.
If you have problems with your order, please contact us so we can help you.
WHICH PRODUCTS CAN BE RETURNED?
Unwanted items - we offer an "unreserved" 14-day guarantee for all items returned unused and in original condition and packaging.
Damaged items - all damaged products must be submitted within 5 days of receipt for a full refund or replacement.
HOW DO I RETURN A PRODUCT?
Contact our customer service and we will inform you about the next steps.
Our returns address may be different for some items, so please contact us before sending an item back to us.
DO RETURNS COST ANYTHING?
You are responsible for any return shipping costs if the item is not damaged.
Damaged goods will be returned free of charge and you will be informed of this once you have contacted us.
HOW FAST WILL I RECEIVE MY REFUND?
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed and a credit will automatically be transferred to the original payment method within 3-5 business days.
Your refund will be processed and you will automatically receive a credit to the payment method you used within 3-5 business days.
